Shipping & Returns
Shipping and Return Policy
Free Shipping on Orders Over $35
We are delighted to offer free standard shipping on all orders over $35! Simply add your favorite items to your cart, and once your total reaches $35, the shipping cost will be on us. It's our way of saying thank you for shopping with us.
Fast and Reliable Shipping
We understand how exciting it is to receive your order quickly, so we strive to process and ship your items as fast as possible. Once your order is placed, you can expect your package to arrive within 3-7 business days. If you need your items sooner, expedited shipping options are also available at checkout for an additional fee.
Free Returns
Your satisfaction is our top priority, and we want you to love your purchase. If for any reason you are not completely satisfied with your order, we offer free returns within 30 days of purchase. Here's how it works:
- Initiate a Return: Contact our friendly customer service team via our contact form or email us at support@swedishdishclothstore.com to initiate your return. Please provide your order number and the reason for the return.
- Prepare Your Package: Pack the items you wish to return securely in the original packaging, if possible. Include any accessories, tags, and documentation that came with the product.
- Print Return Label: We will email you a prepaid return shipping label. Print the label and attach it to your package.
- Ship It Back: Drop off your package at any authorized shipping location. Once we receive and inspect the returned items, we will process your refund within 5-7 business days.
Conditions for Returns
- Items must be returned in their original condition, unused and undamaged.
- Original packaging and all included accessories must be returned.
Contact Us
If you have any questions or need assistance with your order, please don't hesitate to reach out to us. We're here to help and ensure you have a wonderful shopping experience with us.
Thank you for choosing our store! Happy shopping!