Refund policy

Returns & Refunds

We want you to love your Swedish dishcloths. If something isn't right, here's how returns work.

30-Day Return Window You have 30 days from the date your order is delivered to request a return.

Condition Because our products are reusable kitchen cloths, items must be unused, unwashed, and in their original packaging to qualify for a return, unless the item arrived damaged or defective.

Damaged, Defective, or Incorrect Items If your order arrives damaged, defective, or isn't what you ordered, contact us within 30 days of delivery at info@swedishdishclothstore.com with your order number and a photo of the issue. We'll send a replacement or issue a full refund, and we'll cover return shipping in these cases.

How to Start a Return Email info@swedishdishclothstore.com with your order number and the reason for your return. We'll confirm eligibility and send return instructions.

Refunds Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are issued to your original payment method within 5–10 business days. Original shipping charges are non-refundable, and return shipping is the customer's responsibility unless the return is due to our error or a damaged/defective item.

Contact Swedish Dishcloth Store, operated by Northern Lights LLC 1911 W Wilson St PMB 1142, Batavia, IL 60510 Email: info@swedishdishclothstore.com Phone: 630-216-9753